Terms and conditions

Review the following terms and conditions prior to booking your session or service, registering for an event, or purchasing a membership.

Refund, cancellation and rescheduling policy

Private sessions may be rescheduled within 48 hours of the scheduled appointment without loss of appointment. Note there are no refunds for cancellations. If you do not show up for your scheduled private session, you will not be able to reschedule or receive a refund. There are no refunds, rescheduling or cancellations for services such as astrology readings, private sessions, groups sessions, classes, workshops, events or memberships.

Emails and marketing

By signing up for the newsletter, services, workshops, events or memberships you agree to receive email communications. Your information will not be sold or shared. You may unsubscribe from email communications at anytime. Be advised that unsubscribing from email communications may negatively impact your client experience.

Payment(s)

Payment is due at time of purchase. Recurring payments for subscriptions and memberships will rebill at the stated price and frequency as stated during checkout.

Not medical advice

All of the services, offerings and classes that Julie Francis LLC and Softening Studio offer are for personal growth, wellness and inspiration and should not be used in place of medical advice.

Get cleared by your doctor

Get approval from your doctor prior to booking a yoga asana session or other physical activity offered by Julie Francis LLC and Softening Studio. There are inherent risks with any physical activity and it is important that you have no contraindications to practicing yoga poses, movement, dance or other activities offered.

Services, classes, mentoring support and guidance

The services, classes, memberships, mentoring support and guidance you receive from Julie Francis LLC and Softening Studio is not medical advice and does not replace medical advice for physical health, mental health or other types of professional services. Julie Francis LLC and Softening Studio are not liable for any decisions or actions you take as a result of services, classes, mentoring support and guidance received from Julie Francis LLC and Softening Studio.

Julie Francis LLC and Softening Studio are not liable

By registering for and purchasing any of Julie Francis LLC and Softening Studio services, offerings, classes and memberships you acknowledge that you have been medically cleared to to participate in the services, and you release, Julie Francis LLC and Softening Studio, from any liability as a result of any harm or loss that you experience as a result of Julie Francis LLC and Softening Studio services, offerings and classes.